Beetl
Opening your workspace
Getting everything ready
Still working — larger workspaces can take a little longer.
Beetl
Getting everything ready
Still working — larger workspaces can take a little longer.
LEGAL
The terms that apply when using Beetl.
Last updated: 1 September 2026
Draft — legal review required. This page is not an approved customer agreement or legal notice.
These terms apply when you create an account or use Beetl. If you use Beetl for an organisation, you confirm that you are authorised to act for it. A signed order form or customer agreement may add terms and will govern if it clearly conflicts with this general document.
Use accurate account information, keep credentials confidential, and tell Beetl promptly if you suspect unauthorised access. Your organisation controls its memberships and roles. You are responsible for activity performed through your account unless the law says otherwise.
Your organisation keeps ownership of the knowledge and other material it adds. It is responsible for having the rights and lawful basis needed to use that material, choosing who may access it, and keeping permissions accurate.
Your organisation gives Beetl the limited permission needed to host, copy, process, transmit and display its content only to provide, secure and support the service, follow documented instructions, and meet legal obligations. This permission ends when the content is deleted, subject to agreed backup and legal-retention periods.
The Privacy notice explains Beetl's account and service processing. Customer workspace data is also governed by the applicable customer agreement, data processing addendum and, where relevant, POPIA operator terms.
You must follow the Acceptable use policy. Do not use Beetl unlawfully, upload material you have no right to use, bypass access controls, disrupt the service, introduce malicious code, or attempt to access another customer's data.
The customer configures its workspace, permissions, publication choices, retention settings and enabled integrations. It must review generated drafts and recommendations before relying on or publishing them, and maintain any notices or permissions required for its own users and readers.
The selected order form or checkout states the plan, price, billing period, taxes, renewal and cancellation terms. Beetl will not add payment obligations through this general page alone. Pilot or free access may have separate limits disclosed before use.
Beetl may improve or change features and may perform maintenance. Material reductions to a paid service, support commitments, availability targets and remedies must be handled under the applicable customer agreement or order form.
Beetl may restrict access when reasonably necessary to protect the service or other customers, respond to unlawful use, address a serious security risk, or manage non-payment under an agreed paid plan. Where practical and lawful, Beetl will give notice and an opportunity to resolve the issue.
A customer may end service as stated in its plan or agreement. After termination, access ends and customer data is handled under the agreed export, deletion, backup and legal-retention rules. Account and workspace deletion may include a cooling-off period to prevent mistakes.
The final approved terms must state the service warranties, exclusions, liability limits, indemnities and consumer-law rights that apply. Nothing on this draft page excludes a right or remedy that cannot lawfully be excluded.
The approved legal entity, governing law, courts or dispute process, and notices address must be confirmed in the published version and any customer agreement.
Beetl may update these terms when the service or legal requirements change. The latest version will be available here. For a material change, Beetl will publish a new version and ask signed-in users to accept it before continuing.
Use Beetl's published legal or privacy contact for questions about these terms. Formal notice details in an applicable signed customer agreement remain controlling.